What This Tool Does
Real examples of how the connector helps your AI agent take action; like sending messages, updating records, or syncing data across tools.
Real-Time Lookup
Instantly view live call logs, agent availability, or voicemail activity to enhance customer support responsiveness.
Example
"Get the current call queue and available agents for the Support team."
Memory Recall
Retrieve past call logs and notes for a specific lead or client.
Example
“Show the call history for John Smith from last quarter.”
Instant Reaction
Alert supervisors when call queues exceed limits or call failures spike in Aircall.
Example
"Notify supervisor when Aircall queue exceeds 10 callers."
Autonomous Routine
Generate periodic call quality and missed call reports from Aircall.
Example
"Generate daily missed call summary from Aircall."
Agent-Initiated Action
Automatically redirect call routing based on wait times or agent status in Aircall.
Example
"Reroute inbound calls to backup team when wait time exceeds 3 mins in Aircall."
Connect with Apps
See which platforms this connector is commonly used with to power cross-tool automation.
PagerDuty
Send CloudWatch alarms to PagerDuty for incident detection
Slack
Post alert summaries from CloudWatch alarms
AWS Lambda
Automatically respond to alarms in code
Try It with Your Agent
Example Prompt:
Trigger a PagerDuty incident via SNS on critical CloudWatch alarm, and post summary to Slack #ops.
How to Set It Up
Quick guide to connect, authorize, and start using the tool in your Fastn UCL workspace.
1
Connect Aircall in Fastn UCL: Navigate to the Connectors section and select Aircall, then click Connect.
2
Authenticate using OAuth and grant access to call and contact data.
3
Enable “get_calls” and “log_note” to manage telephony operations.
4
Use the AI Agent to fetch call logs or annotate calls by issuing relevant prompts.
Why Use This Tool
Understand what this connector unlocks: speed, automation, data access, or real-time actions.
