What This Tool Does
Real examples of how the connector helps your AI agent take action; like sending messages, updating records, or syncing data across tools.
Real-Time Lookup
Instantly view customer feedback scores, NPS trends, or response breakdowns from AskNicely.
Example
"Get the weekly NPS score for our premium users segment."
Memory Recall
View historical NPS responses for sentiment trend analysis.
Example
“Get all AskNicely NPS feedback tagged ‘detractor’ from last quarter.”
Instant Reaction
Alert CX team when NPS dips below threshold in AskNicely.
Example
"Notify team if NPS score drops below 30 in last 24 hours."
Autonomous Routine
Monitor customer feedback and sentiment changes.
Example
"Generate weekly sentiment analysis from AskNicely."
Agent-Initiated Action
Trigger follow-ups or flag at-risk accounts.
Example
"Auto-create task to call low-score respondents."
Connect with Apps
See which platforms this connector is commonly used with to power cross-tool automation.
Salesforce
Push CSAT scores into customer records
Slack
Notify teams of feedback trends
Google Sheets
Log historical satisfaction data
Try It with Your Agent
Example Prompt:
"Post AskNicely CSAT feedback to Slack and update Salesforce contact with satisfaction score."
How to Set It Up
Quick guide to connect, authorize, and start using the tool in your Fastn UCL workspace.
1
Connect AskNicely in Fastn UCL: Navigate to the Connectors section and select AskNicely, then click Connect.
2
Authenticate using your AskNicely API key to access NPS and survey data.
3
Enable “get_feedback” and “send_survey” in the Actions tab.
4
Use the AI Agent to retrieve customer feedback or send surveys by issuing relevant prompts.
Why Use This Tool
Understand what this connector unlocks: speed, automation, data access, or real-time actions.
