What This Tool Does
Real examples of how the connector helps your AI agent take action; like sending messages, updating records, or syncing data across tools.
Real-Time Lookup
Retrieve customer conversation transcripts from LivePerson.
Example
"Get most recent chat interaction for a given customer ID."
Memory Recall
Track customer sentiment trends and intent accuracy.
Example
"Log drop-offs in NLP understanding in LivePerson interactions."
Instant Reaction
Alert account team if message delivery in LivePerson fails.
Example
"Send alert if proactive chat message is not delivered."
Autonomous Routine
Monitor visitor tracking, campaign targeting, and chat conversion.
Example
"Weekly campaign-level engagement metrics."
Agent-Initiated Action
Retry message or shift visitor to passive engagement flow.
Example
"Trigger fallback banner if proactive chat fails."
Connect with Apps
See which platforms this connector is commonly used with to power cross-tool automation.
Zendesk
Sync customer inquiries
Salesforce
Log support interactions
Slack
Alert on unresolved cases
Try It with Your Agent
Example Prompt:
"Push LivePerson chat summaries to Zendesk and notify Slack if tickets stay open over 48 hours."
How to Set It Up
Quick guide to connect, authorize, and start using the tool in your Fastn UCL workspace.
1
Connect LivePerson in Fastn UCL: Navigate to the Connectors section and select LivePerson, then click Connect.
2
Authenticate with your LivePerson API credentials.
3
Enable “start_conversation” and “get_visitor_profile” in the Actions tab.
4
Use the AI Agent to facilitate customer engagement.
Why Use This Tool
Understand what this connector unlocks: speed, automation, data access, or real-time actions.
