What This Tool Does
Real examples of how the connector helps your AI agent take action; like sending messages, updating records, or syncing data across tools.
Real-Time Lookup
Lookup imported knowledge article content via LivePerson import connector.
Example
"Check if a help article titled 'Reset Password' exists."
Memory Recall
Audit imported content for accuracy and metadata issues.
Example
"Track failed article imports or mismatched categories in LivePerson Knowledge."
Instant Reaction
Notify content ops if import of knowledge articles to LivePerson fails.
Example
"Alert if article sync to knowledge base fails for updated FAQ."
Autonomous Routine
Monitor import status, article freshness, and usage stats.
Example
"Send weekly sync status of knowledge content."
Agent-Initiated Action
Retry failed imports or notify content manager.
Example
"Resubmit article if metadata validation fails."
Connect with Apps
See which platforms this connector is commonly used with to power cross-tool automation.
Zendesk
Sync FAQs and articles
Google Sheets
Archive imports
Slack
Notify on import status
Try It with Your Agent
Example Prompt:
"Import new knowledge articles from LivePerson to Zendesk and alert the team in Slack when done."
How to Set It Up
Quick guide to connect, authorize, and start using the tool in your Fastn UCL workspace.
1
Connect Liveperson Knowledge Articles Import in Fastn UCL: Navigate to the Connectors section and select Liveperson Knowledge Articles Import, then click Connect.
2
Authenticate using your Liveperson admin credentials.
3
Enable “upload_article” and “sync_kb” in the Actions tab.
4
Use the AI Agent to manage knowledge base import.
Why Use This Tool
Understand what this connector unlocks: speed, automation, data access, or real-time actions.
