What This Tool Does
Real examples of how the connector helps your AI agent take action; like sending messages, updating records, or syncing data across tools.
Real-Time Lookup
Get employee support or incident data from Moveworks in real time.
Example
"Check ticket status from Moveworks before assigning duplicate request."
Memory Recall
Track unresolved employee support tickets.
Example
"Log tickets in Moveworks that haven't been updated in 48 hours."
Instant Reaction
Alert IT if Moveworks ticket resolution or routing logic fails.
Example
"Send alert when an auto-resolved ticket reopens due to incorrect classification."
Autonomous Routine
Track self-service success rate and resolution accuracy.
Example
"Send weekly analysis of resolved vs escalated tickets."
Agent-Initiated Action
Auto-update routing rules based on ticket feedback.
Example
"Reassign to correct team if bot resolution is rejected."
Connect with Apps
See which platforms this connector is commonly used with to power cross-tool automation.
ServiceNow
Create IT tickets
Slack
Alert on failures
Google Sheets
Log automation logs
Try It with Your Agent
Example Prompt:
"When a Moveworks bot detects a failed login loop, create a ServiceNow ticket and notify Slack."
How to Set It Up
Quick guide to connect, authorize, and start using the tool in your Fastn UCL workspace.
1
Connect Moveworks in Fastn UCL: Navigate to the Connectors section and select Moveworks, then click Connect.
2
Authenticate with your Moveworks admin credentials.
3
Enable “submit_ticket” and “get_resolution_status” in the Actions tab.
4
Use the AI Agent to support automated employee service.
Why Use This Tool
Understand what this connector unlocks: speed, automation, data access, or real-time actions.
