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What This Tool Does
Real examples of how the connector helps your AI agent take action; like sending messages, updating records, or syncing data across tools.
Real-Time Lookup
Pull customer engagement metrics from Vitally in real time.
Example
When a user submits a support ticket, fetch their latest CSAT and usage metrics.
Memory Recall
Retrieve customer health score changes, activity logs, and lifecycle updates in Vitally.
Example
"Get all customer engagement changes and alerts from Vitally."
Instant Reaction
Notify CSM when a Vitally customer health score drops suddenly.
Example
"Alert if health score drops below 40."
Autonomous Routine
Monitor account engagement, usage stats, and renewal signals.
Example
"Send daily report of at-risk accounts."
Agent-Initiated Action
Auto-create outreach task for low-score accounts.
Example
"Assign CSM follow-up if score < 50 for 3 days."
Connect with Apps
See which platforms this connector is commonly used with to power cross-tool automation.
HubSpot
Sync customer health scores
Slack
Notify CS team on risk alerts
Google Sheets
Log engagement metrics
Why Use This Tool
Understand what this connector unlocks: speed, automation, data access, or real-time actions.