Technology · Global enterprise, 50K+ employees
How HP scaled its Workforce Experience Platform with embedded integrations
HP embedded fastn's integration infrastructure to accelerate its Workforce Experience Platform launch, cut customer onboarding time by ~75%, and scale across diverse enterprise environments.
~75%
Reduction in customer onboarding cycle time
~30%
Increase in team capacity for strategic work
~85%
Reuse of integrations across teams
HP partnered with fastn to streamline how its Workforce Experience Platform connects to the wide variety of apps and tools used by its customers. By embedding fastn's integration infrastructure, HP accelerated its platform launch, reduced the time required to onboard new customers, and scaled more quickly across diverse enterprise environments.
fastn helped HP bridge the complexity of different customer ecosystems, abstracting the variability of apps, tools, and data formats, so HP's platform could deliver a consistent, reliable experience without custom work for every customer. fastn also laid the foundation for intelligent, AI-powered agents to assist both admins and customers in navigating insights and integrations.
The Challenge
HP's Workforce Experience Platform collects and processes data from billions of devices and apps to identify and resolve issues for its employees in real time. But connecting all of those apps and tools was complex and slow. Every new system or vendor required custom work, delays, and coordination across multiple teams. HP needed a way to simplify the delivery, management, and scaling of integrations, without losing control or oversight.
The Fastn Solution
fastn helped HP launch a centralized integration layer, secure, flexible, and easy to embed inside their platform. With fastn, HP could now:
- Launch new app integrations faster, with less manual coordination
- Manage how data flows between tools with better visibility and reliability
- Give different business teams a standardized, scalable way to connect with customer environments
- Build a foundation for AI-powered agents that assist both admins and customers in real time
Implementation Highlights
- fastn embeds into HP Workforce Experience seamlessly, powering connectivity across apps and systems
- Teams configure and reuse integrations as standardized templates and tools
- Visibility tools, alerts, and controls gave HP confidence in system reliability and compliance
- The solution scaled smoothly across regions, departments, and partner environments
Measurable Results
- Reduced onboarding cycle time by ~75%, accelerating customer setup timelines
- Increased team capacity by ~30%, freeing up time for more strategic initiatives
- Enabled ~85% reuse of integrations across teams, reducing manual duplication and maintenance
- Passed internal security and compliance reviews with no required rework or delays
- Built a scalable foundation to support 50+ apps and tools across diverse customer environments
Strategic Wins
- Eliminated bottlenecks slowing down customer onboarding
- Gave internal teams a consistent and scalable way to manage integrations
- Positioned HP to support AI-powered experiences for admins and end users
- Created a flexible integration layer that adapts to each customer's ecosystem
- Reduced long-term operational burden through reuse, automation, and standardization
“fastn enables us to move faster and smarter. By embedding their infrastructure directly into our platform, we can now offer secure, observable, and extensible integrations at scale, with less effort and more control. It's helping us evolve from reactive support to proactive intelligence.”
HP Workforce Experience Platform Team