Productivity · Integration
Aha!
Add Aha! to your product for your customers, and give your AI agents governed access to it.
Aha! is addressed per account subdomain, so calls go to https://{subdomain}.aha.io/api/v1 and the subdomain is part of the credential set alongside the API key or OAuth token. The object hierarchy is strict: features belong to releases, releases belong to products, and requirements hang off features, so creating a feature means knowing which release it lands in rather than posting into a flat backlog. A convenience that catches people out in a good way is that reference numbers such as PRJ-123 can be used wherever an id is expected, which makes integrations far easier to debug against what users actually see in the UI. Ideas are a separate object tied to the ideas portal rather than a kind of feature, so promoting an idea into a feature is an explicit step and not an update. Custom fields come back keyed by their configured API name, so a field renamed in Aha! will quietly change the payload shape. fastn holds each customer's subdomain and token together and keeps the connection maintained as tokens rotate.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let a customer connect their own Aha! account, including their subdomain, so roadmap records stay in their workspace
Create an idea in the customer's Aha! account when a feature request arrives through your product
Show the release a linked feature belongs to and its current status inside your own UI
Write customer evidence such as account name and revenue onto the matching idea or feature as custom fields
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
Let an agent find features in a named release and summarise their status and assignees
Have an agent file a new idea from a support conversation and link it to the requesting account
Audit per tenant which products and releases an agent read or wrote to, since one token can reach the whole workspace
Example prompt
What features are scheduled in the next release and who is working on them?
Set up Aha! in 4 steps
- 01Enable the Aha! connector from your fastn dashboard.
- 02Have each customer authorise their own Aha! account, so calls run under their credentials rather than a shared key.
- 03Decide which work items, assignees and due dates your product needs, map those fields, then enable the actions and triggers you want.
- 04Call it from your product and expose it to your agents through the same governed connection.
Why teams use the Aha! integration
What you get by embedding it with fastn instead of building it yourself.
- Ship an Aha! integration without building it. Your customers connect their own Aha! account inside your product and work their work items, assignees and due dates there, with no per-customer code on your side.
- Handle the part that actually costs time: every team configures its own fields, statuses and workflow stages. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so an Aha! update is not your on-call problem.
- One integration serves your product and your agents. The same governed Aha! connection powers in-product features and gives AI agents scoped, audited access, so you keep work items in step with what happens in your product without wiring it twice.
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Aha! integration FAQ
How do I add an Aha! integration to my product?
Enable the Aha! connector in your fastn dashboard, then let each customer authenticate their own Aha! account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Aha! client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Aha! account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Aha! account and only ever sees their own work items, assignees and due dates. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Aha! integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. Let an agent find features in a named release and summarise their status and assignees
Who maintains the Aha! integration?
fastn does. When Aha! changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Can my product create and update work in Aha! automatically?
Yes. Items can be created, updated, assigned and transitioned from your product, and changes made in Aha! can trigger your workflows in return.
Does it adapt to each team's own Aha! setup?
Yes. However a team has configured Aha!, whether that is custom fields, statuses and workflow stages or its own calendars and working hours, those are mapped per customer, so an unusual setup works without custom code from you.
What can I build with the Aha! integration?
A common starting point: let a customer connect their own Aha! account, including their subdomain, so roadmap records stay in their workspace. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Aha! integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Aha! does not change your per-connector cost. You can start free with 3 connected accounts.
Add Aha! to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.