Logistics & Supply Chain · Integration
BoxHero
Add BoxHero to your product for your customers, and give your AI agents governed access to it.
BoxHero is inventory tracking rather than freight, so of the available categories Logistics and Supply Chain is the closest fit even though the objects are items and stock counts rather than shipments. The API lives at rest.boxhero-app.com/v1 with a bearer token, and unauthenticated calls to /items or /locations return a well-formed 401 whose body includes a machine-readable type such as /errors/tokens/required plus a correlationID, which is worth logging when you raise support tickets. Stock is not a writable number: quantity changes are recorded as transactions of a kind such as inbound, outbound, move or adjust, so an integration that tries to set a quantity directly is working against the model and loses the audit trail BoxHero exists to provide. Items carry user-defined attributes configured per workspace, so field names differ between tenants and any mapping has to be discovered at connection time rather than hard-coded. Multi-location workspaces hold quantity per location, meaning a single item has several balances and a total is a sum you compute. fastn keeps each customer's BoxHero token separate, discovers their attribute schema on connect, and maintains the connection as the API changes.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let a customer connect their own BoxHero workspace and map their custom item attributes to your fields
Post an outbound transaction to BoxHero when an order ships from your product
Show live stock per location in your dashboard rather than a single aggregate number
Reconcile your own product catalogue against BoxHero items and surface unmatched SKUs
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
Let an agent record an adjustment transaction with a reason, capped to items on an approved list
Have an agent report items below reorder level across a tenant's locations, audited per tenant
Let an agent explain a stock discrepancy by walking the transaction history for one item
Example prompt
How many of SKU 4412 are left at the Manchester store, and when did the last outbound movement happen?
Set up BoxHero in 4 steps
- 01Enable the BoxHero connector from your fastn dashboard.
- 02Have each customer authorise their own BoxHero account, so calls run under their credentials rather than a shared key.
- 03Decide which shipments, tracking events and orders your product needs, map those fields, then enable the actions and triggers you want.
- 04Call it from your product and expose it to your agents through the same governed connection.
Why teams use the BoxHero integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a BoxHero integration without building it. Your customers connect their own BoxHero account inside your product and work their shipments, tracking events and orders there, with no per-customer code on your side.
- Handle the part that actually costs time: tracking data arrives from many carriers in inconsistent formats and at unpredictable times. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a BoxHero update is not your on-call problem.
- One integration serves your product and your agents. The same governed BoxHero connection powers in-product features and gives AI agents scoped, audited access, so you keep physical movement and stock visible inside your product without wiring it twice.
Used by these teams
Compare with
AfterShip
EasyPost
Cin7Often used alongside
Tools the same teams tend to run next to BoxHero, across other categories.
NetSuite
Shopify
Stripe
QuickBooksBoxHero integration FAQ
How do I add a BoxHero integration to my product?
Enable the BoxHero connector in your fastn dashboard, then let each customer authenticate their own BoxHero account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no BoxHero client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own BoxHero account?
Yes. Every connection is scoped to the individual customer, so each authorises their own BoxHero account and only ever sees their own shipments, tracking events and orders. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this BoxHero integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. Let an agent record an adjustment transaction with a reason, capped to items on an approved list
Who maintains the BoxHero integration?
fastn does. When BoxHero changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Can I track shipments from BoxHero inside my product?
Yes. Shipment and tracking events are read per customer and can trigger your workflows, so status changes surface in your product instead of your users checking a carrier site.
What does my product get back from BoxHero as things move?
Whatever BoxHero actually holds. Where it moves goods, that is shipment and tracking events, read per customer and delivered as they land. Where it holds stock, levels can be read on demand or kept in step through events, so your product is not deciding on a stale count. Where it carries orders and documents between trading partners, it is the acknowledgement, ship notice or status change that says what moved.
What can I build with the BoxHero integration?
A common starting point: let a customer connect their own BoxHero workspace and map their custom item attributes to your fields. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the BoxHero integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding BoxHero does not change your per-connector cost. You can start free with 3 connected accounts.
Add BoxHero to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.