Meetings & Voice · Integration

Granola

Add Granola to your product for your customers, and give your AI agents governed access to it.

Granola takes a different route to the same place as the notetakers: nothing joins the call. The app listens to the audio on the person's own machine, so there is no extra participant in the room, no bot to admit, and in-person conversations are captured as readily as video ones. What it produces is not a raw transcript either. The person types sparse notes while they talk, and Granola expands those into a written record shaped by what they thought was worth writing down, which is why teams treat the output as a document rather than as a recording. An integration reads those notes with their transcript and summary and takes them somewhere they get used, against an account, a candidate or a matter. Programmatic access sits on the paid business tiers, so a customer on an individual plan will need to upgrade before they can connect. fastn keeps each account's credentials per tenant.

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In your product

Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.

Let each customer connect their own Granola account so meeting notes reach your product without anyone pasting them.

File an enhanced note against the record it belongs to, so the written account of a meeting sits where the work continues.

Read the transcript behind a note when your product needs the exact wording rather than the summary.

Capture in-person conversations the same way as calls, since nothing has to join a meeting for the notes to exist.

For your AI agents

Governed, audited access for the agents you build, through the MCP server.

An agent pulls the commitments out of a meeting note and drafts the follow-up they imply.

An agent answers a question about an account from what was actually said across its recent meetings.

An agent compares a note against the record in your product and reports what the meeting changed.

Example prompt

What did we agree to deliver in the last two meetings with this account, and by when?

Set up Granola in 4 steps

  1. 01Enable the Granola connector in your fastn dashboard.
  2. 02Have each customer authorise their own Granola account on a plan that includes programmatic access.
  3. 03Decide which notes your product reads and how they are matched to your own records.
  4. 04Call it from your product and expose the same governed connection to your agents.

Why teams use the Granola integration

What you get by embedding it with fastn instead of building it yourself.

  • Ship a Granola integration without building it. Your customers connect their own Granola account inside your product and work their meetings, calls and participants there, with no per-customer code on your side.
  • Handle the part that actually costs time: a call or a meeting is a real-time event, so a missed join or a dropped recording cannot be retried later. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a Granola update is not your on-call problem.
  • One integration serves your product and your agents. The same governed Granola connection powers in-product features and gives AI agents scoped, audited access, so you let your product act on the conversations that happen by voice and video, not just the written ones without wiring it twice.

Used by these teams

SalesCustomer SupportHR & People Ops

Compare with

Otter.aiFireflies.ai

Works well with

Notion

Often used alongside

Tools the same teams tend to run next to Granola, across other categories.

SlackMicrosoft TeamsTwilioCalendly

Granola integration FAQ

How do I add a Granola integration to my product?

Enable the Granola connector in your fastn dashboard, then let each customer authenticate their own Granola account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Granola client code in your app and no per-customer branch in your codebase. Setup is 4 steps.

Do my customers each connect their own Granola account?

Yes. Every connection is scoped to the individual customer, so each authorises their own Granola account and only ever sees their own meetings, calls and participants. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.

Can AI agents use this Granola integration?

Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent pulls the commitments out of a meeting note and drafts the follow-up they imply.

Who maintains the Granola integration?

fastn does. When Granola changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.

Can my product schedule or act on Granola conversations automatically?

Yes. Within the permissions each customer grants, your product can create a meeting, place or route a call, add participants, or react when one ends, all inside their own Granola account rather than through a shared one.

Can I get recordings, transcripts and outcomes back from Granola?

Yes, scoped per tenant and audited. This matters more here than in most integrations, because the substance of a call usually exists only in its recording or transcript, so a read that fails silently loses the thing you wanted.

What can I build with the Granola integration?

A common starting point: let each customer connect their own Granola account so meeting notes reach your product without anyone pasting them. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.

How much does the Granola integration cost?

It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Granola does not change your per-connector cost. You can start free with 3 connected accounts.

Add Granola to your product

Start free with 3 connected accounts. No sales call required, and no per-customer integration code.

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