What This Tool Does
Real examples of how the connector helps your AI agent take action; like sending messages, updating records, or syncing data across tools.
Real-Time Lookup
Instantly access request status from 4me
Example
"Check SLA compliance and latest update for request ID RQ1033"
Memory Recall
Retrieve service management workflows and change history.
Example
"Get all incident response records from 4me for the past 60 days."
Instant Reaction
Notify service managers when a workflow task in 4me fails to complete on time.
Example
"Send alert when SLA-linked task misses its deadline."
Autonomous Routine
Monitor SLAs, workflows, and escalations across service teams.
Example
"Run weekly report of SLA breaches and pending requests by team."
Agent-Initiated Action
Escalate overdue tasks or reassign automatically based on urgency.
Example
"Escalate task if overdue by more than 4 hours and critical flag is set."
Connect with Apps
See which platforms this connector is commonly used with to power cross-tool automation.
Jira
Create tickets for incidents
Slack
Notify support teams
Google Sheets
Export summaries
Try It with Your Agent
Example Prompt:
"Create urgent ticket in 4me and notify #support in Slack with export to Google Sheets."
How to Set It Up
Quick guide to connect, authorize, and start using the tool in your Fastn UCL workspace.
1
Connect 4me in Fastn UCL: Navigate to the Connectors section and select 4me, then click Connect.
2
Authenticate using your 4me API credentials to access service management features.
3
Enable “create_request” and “get_status” in the Actions tab.
4
Use the AI Agent to initiate support workflows or check updates.
Why Use This Tool
Understand what this connector unlocks: speed, automation, data access, or real-time actions.
